These terms and conditions are made between us, MoviedromeDVD.com,
and you, the "customer" in respect of purchases of goods from the MoviedromeDVD.com
website. You must agree to these Terms and conditions before you place an order
with us. Your statutory rights remain unaffected.
We at MoviedromeDVD.com are completely dedicated to your
total satisfaction. If you have any suggestions, comments or complaints please
email us at info@MoviedromeDVD.com or contact us via the Contact Us link available
on every MoviedromeDVD page.
You must be eighteen years old to use this site. If you are under eighteen, you may only use the site in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, please do not use the site.
We will acknowledge any complaints within 5 working days
(usually much sooner) and work towards a speedy resolution to your best
satisfaction, dealing with your complaint confidentially and keeping you fully
informed at all times.
Making a Purchase
Making a purchase could not be easier. Just browse our
online catalogue, and click on any items that you wish to buy and put them into
your shopping basket. After you have finished making your selections, click on
"Checkout" in the your basket and you will be asked for the remaining
details that we need to be able to satisfy your order.
You can pay by Credit/Debit card, PayPal or by Bankerís
Draft/Postal Order (payable to "MoviedromeDVD.com"). We accept Visa,
MasterCard, American Express, Switch, Maestro, Solo, Eurocard, Delta, Electron.
Credit cards are processed securely by PayPal (you do not need to register with
PayPal). If your credit card or debit card is not authorized or declined, we
will not process your order.
1.Purchase orders for goods.
1.1 Purchases can be accepted for delivery worldwide.
1.2 Each purchase order from www.MoviedromeDVD.com shall be
deemed to incorporate these terms and conditions.
1.3 The display of products on www.MoviedromeDVD.com
constitutes an invitation to trade and not a formal offer.
1.4 An offer will be made by the Customer on the completion
of the purchase process contemplated in the ordering process set out in these
1.5 An offer is only accepted by MoviedromeDVD and MoviedromeDVD
only agrees to be contractually bound when MoviedromeDVD sends an order
confirmation to your e-mail address following receipt of payment, depending on
the method of ordering adopted. (Please remember to check your Spam folder if you do not receive the confirmation in your inbox)
1.6 Goods are sold subject to availability and, in relation
to certain specific goods, there are geographical restrictions.
2. Prices and payment
2.1 In addition to the list price of goods, MoviedromeDVD.com
reserves the right to make an extra charge for deliveries, the price of which
will be calculated, communicated to and agreed with the customer prior to
2.2 Ownership of any goods shall not pass to the customer until
cash to clear funds for the full price has been received by MoviedromeDVD.com.
2.3 MoviedromeDVD.com reserves the right to refuse and
cancel an account and /or delivery at any time prior to receipt of payment from
the Customer. MoviedromeDVD.com also reserves the right to cancel an account
and /or delivery when it can be reasonably demonstrated by MoviedromeDVD.com
that a credit card payment by the Customer is fraudulent.
2.4 Prices for goods are inclusive of UK Value Added Tax and
other relevant sales tax unless otherwise indicated in the ordering process.
3. Delivery Schedule
3.1 Delivery shall be deemed to take place on the date of
the first attempt at delivery to the customer's premises or other place
specified for delivery.
3.2 Working days are Monday to Friday excluding any UK Bank
or public holidays.
3.3 Each order or each installment of an order shall
constitute a separate contract.
3.4 In the event a delivery is attempted to your specified
delivery address you will be carded by the delivery courier or postal worker,
if you subsequently fail to undertake the instructions on the delivery card and
the package is returned to our warehouse then delivery and packaging charges
will not be refunded. This does not affect your legal rights.
5. Cancellation and Returns
You have the right to return your order within 7 working
days from the day after you receive the goods, i.e. you have effectively 8
working days after receipt of the goods to cancel your order should you wish to
do so. Please contact us before you return any item. All goods must be in perfect original condition and be returned to MoviedromeDVD.com, return postage and carriage must be
paid by you. Your money will be refunded within 30 days of your cancellation. MoviedromeDVD.com
may apply a restocking charge up to a maximum of 20% of the value of your
6. Credit Card Security
We take credit card security very seriously and employ the
maximum possible measures on this site. All credit card transactions are dealt
with by secure, online transaction systems. Your card details are encrypted on
a secure server. It is practically impossible for your card details to be
obtained by another party.
7. Guarantees and Liability
Everything sold on MoviedromeDVD.com is covered by a guarantee.
Should you find that the product you purchased from us is faulty, simply
return it to us unused as new and we will refund you in full or replace the
product as you wish.
7.1 Goods sold by MoviedromeDVD.com are sold with guarantee
that they will be free of defects at delivery and, provided they are used in
the proper way, for the relevant period from delivery as indicated at the point
7.2 MoviedromeDVD.com accepts no liability for defects in
goods resulting from customer use, or arising from wear and tear, willful
damage, negligence or misuse.
7.3 Information on www.MoviedromeDVD.com may contain
inaccuracies or typographical errors. Information and product specifications,
including information relating to price and availability may be changed or
updated without notice. No guarantee is given that the information accessible
via www.MoviedromeDVD.com is accurate, complete or current. Where a discrepancy
on price or product description is discovered prior to entering into a contract
with the Customer, MoviedromeDVD.com will notify the Customer and communicate
the correct price and or description and request the Customer proceed with
their order based on the new information. www.MoviedromeDVD.com may be
temporarily unavailable from time to time. Nothing on www.MoviedromeDVD.com
shall be construed as a warranty or representation.
7.4 Except as otherwise stated in these terms, MoviedromeDVD.com's
entire liability in respect of a particular good that has passed into the
ownership of a customer and the customer's remedies shall be limited to, at MoviedromeDVD.com's
option and in accordance with its returns policy from time to time, a credit
note in respect of the amount paid by the customer to MoviedromeDVD.com for
such goods; or the replacement of the good by MoviedromeDVD.com; or a refund
where the good has been returned within a reasonable time. All customers shall
be entitled to a full refund where they have properly rejected a faulty good
within a reasonable time. Your statutory rights are not affected.
7.5 Nothing in these terms shall limit or exclude liability
for death or personal injury caused by negligence or for fraudulent
misrepresentation, but except as otherwise stated in these terms and
conditions, all conditions, warranties, terms and undertakings express or
implied or otherwise, are hereby excluded to the fullest extent permitted by
law. Your statutory rights as a consumer are not limited or excluded in any