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It's so easy! Simply choose this option at Checkout and follow the on-screen instructions!
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What are your shipping rates?
We are happy to offer FREE shipping within the UK.
All of our postage rates and upgrade options can be found on our aptly titled Shipping page!
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What countries do you post to?
We post WORLDWIDE! Film fanatics from Amityville to Zanzibar rejoice... if you have an address, we can send you fantastic films!
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When can I expect my order to arrive?
That depends... where are you?
At MoviedromeDVD rapid dispatch is part of our promise to you. We post all orders quite quickly and then they are in the hands of the postal services!
In the UK: Your order should arrive within 3-5 working days (but can take up to 14)
In Europe: Your order should arrive within 7-14 working days (sometimes sooner but can take up to 28 days)
Outside Europe: Your order should arrive within 10-21 working days (but can take up to 28 days)
My item has arrived and it is damaged! What do I do?
We're very sorry about that! We do our utmost to ensure that your order arrives at your door in perfect condition. Sadly there is nothing we can do once it leaves our hands. Please see our Lost & Damaged Items information on our Shop Policies page for details.
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My item has arrived and it is not factory sealed! Is this used?
Everything listed and sold by MoviedromeDVD is Brand New and has never been used beforehand. Fear not, we do not watch your films before posting them to you! Some labels/manufacturers do not seal their releases and there is nothing that we can do about this. Occasionally we will open the shrinkwrap to inspect a DVD that we suspect has come loose in transit to us.
What does the region number mean?
Imposed by the film studios due to the staggered theatrical release of movies worldwide and to protect exclusive markets, region coding was designed as a method of ensuring discs would be playable only in certain geographical locations. The Region Code numbers will correspond to the Region that the DVD was manufactured to play in. For full information regarding Region encoding please visit our Region Info page which has further details and will help you figure out which DVDs will play in your area.
How do I know if the DVD will play in my DVD player?
Please be sure that you can play a DVD that you order from us before you make the purchase!
High Street or store bought DVD players will be Region locked for the location in which they are sold. If this is the case with your player, you should purchase only DVDs that are coded for your region or are listed as Region 0. For full information regarding Region encoding please visit our Region Info page which has further details and will help you figure out which DVDs will play in your area.
All-Region or Region-Free DVD players, as the name suggests, will play all DVDs with any Region Coding. These players are readily available online at reasonable prices and we highly recommend this small investment to anyone serious about film!
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ill a Blu-ray disc play on my DVD player?
No. To watch a Blu-ray disc you will need a dedicated Blu-ray player, Sony PlayStation 3 or a BD-Rom drive in your computer.
How can I change my account details? (including email address, password, subscriptions)
Changes to your account will require you to sign in to MoviedromeDVD. Simply click My Account on the Navigation Bar. When you have signed in you will have access to all of your account details including addresses, order history, notifications, etc.
If you would like to close your account entirely (we sincerely hope that you won't want to), please contact us to request that your account be closed. Please make sure to send your request directly to us at: info@moviedromedvd.com from the e-mail address associated with the account you would like to close. In order to verify your identity, please provide the full name on your account, and include a recent order number and the titles of one or two of the items made in that order.
Do you ever offer discounts / vouchers/ coupons and how do I get them? Most certainly! Thank you for asking. The best way to keep up to date and receive our offers and discounts is to sign up for our Newsletter, stay in touch via the Cult Film Forum (our MoviedromeDVD blog) or join us on Facebook or Twitter.
Links to any and all of these are available from the Home Page in the Connect With Us box on the right side.
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How do I redeem my Discount Coupon?
It’s simple to redeem a Discount Coupon, which can be done during the checkout process. Add the product(s) you want to your shopping basket by pressing the “Add to Cart” button. Click “Checkout” when you are finished shopping and you will be presented with an option to redeem your Coupon after signing in or registering.
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I love this shop! How can I keep in touch with you?
Gee, thanks! We absolutely thrive on keeping in touch with other film lovers. There are lots of ways to keep in touch with us!
When you register you will be signed up for our newsletter automatically, please add to your safe sender list unless you would prefer to find us in your junk mail folder. We don't send tons of pointless mail -- just info and goodies occasionally. If you're not registered (why not?!), you can still sign up for our newsletter!
Get easy daily updates by connecting with us on Facebook or Twitter. Better yet, please join us on the Cult Film Forum (the official MoviedromeDVD Blog) and add your comments and insights. Links to any and all of these are available from the Home page in the Connect with Us box.
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I have a question that isn't listed here, how can I contact you?
It's easy! The best way is always through the Contact Us page or email but just in case, here's all the info you'll need.
